How to win friends and influence people in the digital age/ Dale Carnegie & Associates, Inc. ; with Brent Cole.
ISBN
9780857207289(pbk.)
พิมพ์ลักษณ์
New York : Simon & Schuster Paperbacks, [2012] , c2011.
เลขเรียก
DBTM
เลขหมู่
BF774 .H59 2011
ลักษณะทางกายภาพ
xxii, 245 p. ; 23 cm.
หมายเหตุ
Contents: Why Carnegie^'s advice still matters -- Essentials ofengagement. Bury your boomerangs ; Affirm what^'s good ; Connect with core desires -- Six ways to make a lasting impression. Take interest in others^' interests ; Smile ; Reign with names ; Listen longer ; Discuss what matters tothem ; Leave others a little better -- How to merit and maintain others^' trust. Avoid arguments ; Never say, ^'You^'re wrong^" ; Admit faults quickly and emphatically ; Begin in friendly way ; Access affinity ; Surrender the credit ; Engage with empathy ; Appeal to noble motives ; Share your journey ; Throw down a challenge -- How to leadwithout resistance or resentment. Begin on a positive note; Acknowledge your baggage ; Call out mistakes quietly ; Ask questions instead of giving direct orders ; Mitigate fault ; Magnify improvement ; Give others a fine reputation to live up to ; Stay connected on common ground.
หมายเหตุ
Summary: An up-to-the-minute adaptation of Dale Carnegie's timeless,commonsense approach to communicating. In today^'s world, where more and more of our communication takes place across wires and screens, Carnegie^'s lessons have not onlylasted but become all the more critical.
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