LEADER 00000nam 2200000uu 4500 |
001 13399133661 |
003 ULIBM |
008 200813s2013||||th 000 0 eng d |
099 ^aE-book |
245 00 ^aService design: insights from nine case studies ^h[electronic resource] |
260 ^aNetherland : HU University of Applied Sciences Utrecht, 2013 |
300 ^atext file/pdf |
650 0 ^aCustomer services |
650 0 ^aE-book |
650 0 ^aService design |
650 0 ^aDesign thinking |
650 0 ^aCreative ability |
856 ^zFULLTEXT^uhttp://resource.tcdc.or.th/ebook/Service-design-insights-from-nine-case-studies.pdf |
999 ^aปวีนา ภู่ทอง |